Financial Inclusion is about ensuring everyone has the opportunity to access the financial services products needed for everyday life. For us, that means helping our customers to take care of their money by providing smart options for payments and savings, and access to good advice for cash flow problems.
Money problems can affect anyone at any point in their lives and, with living costs increasing, more of us are looking at how we can make the pound in our pocket go further.
Improving the lives of customers and their communities is at the heart of our business and our financial inclusion services are about making a difference where people often feel it most. One–to-one budgeting and debt advice are available to help improve money management and avoid rent arrears. We advise on how incomes can be maximised and, such as through pre-tenancy benefit checks, and where small changes in routine can deliver have big changes.
Where Choice does not provide services directly, such as in providing affordable credit, we’ve built strong trusted partnerships with organisations like the local Citizens Advice Bureau and Credit Unions. Together we can provide a range of expert advice and services that help address important issues like:
Choice are working closely with the Credit Union to actively promote membership in an attempt to discourage “door step” lending and promote low cost affordable loans.
You can find your local credit union by visiting the following sites:
What we hope to gain
Our objectives in providing financial inclusion services include:
Choice is committed to supporting our customers to better manage their money and maximise their income.
Our Financial Inclusion services are among of a series of commitments that Choice is making to bring real benefits to the communities we serve.