Choice are encouraging tenants who are in receipt of Universal Credit (UC) to update their UC account online as soon as possible to reflect their new rental charge from 6th April 2020.
The process for reporting your rental increase has changed and you may have received a message from UC via email or text asking that you complete a ‘to-do’. You should log into your UC account as soon as possible and complete this update.
Step by Step Guide
Here’s how to update your rental increase in a few easy steps:
Please be advised that you should complete your rental increase via the to-do list and not from the ‘report a change’ tab on your home screen.
It is important to keep your UC account up to date to ensure that you receive the benefits that you are entitled to.
If you need any advice or are worried about money, our Financial Inclusion Team are also available to help tenants with benefits, debt and budgeting issues. You can contact our Financial Inclusion Team on 0300 111 2211 or email firstname.lastname@example.org and ask to speak with a member of the team today.