15 May 2020

There are a number of ways in which you can pay your rent:

·         Online

You can pay your rent online through the allpay website: www.allpayments.net


·         Allpay App

You can pay your rent via the allpay App which is available to download from the AppleApp or Windows Phone store and Google Play enabling you to pay your rent from your Apple, Windows or Android smartphone.

·         Direct Debit

You can set up a direct debit agreement. Please contact the Income Recovery Team on 0300 111 2211 or email enquiries@choice-housing.org

·         Phone

You can pay via the telephone using your debit or credit card, please contact 0300 111 2211 and ask to speak with the Income Recovery Team. You will need to provide us with your debit or credit card details and the amount you want to pay.

·         Swipecard payment at any Post Office, Shop or Garage displaying the PayPoint Sign

Your Choice swipecard enables you to pay your rent at any Post Office, shop or garage displaying the PayPoint sign.  Make sure you get a receipt and keep it safe.

·         Post

Send a cheque or postal order to our head office at Leslie Morrell House 37 – 41 May Street, Belfast BT1 4DN.  Never send cash. Please be advised that there is currently a delay in processing cheques and postal orders due to Covid - 19 restrictions.

Unfortunately at this time you cannot pay with cash, by cheque, or by debit or credit card at our head office located at; Leslie Morrell House 37 – 41 May Street, Belfast BT1 4DN  

If you have been financially affected by Covid-19 (Coronavirus) and are worried about paying for your rent, Choice Housing are here to help.

 We can answer all your questions on:

•             Statutory sick pay

•             If you have been furloughed by your employer

•             Are no longer working due to COIVD-19

•             Are self-employed and have been unable to operate your business

•             Need help with choosing the correct benefits to claim and need a benefit check completed 

•             Or worried your new household income will see you struggle to maintain household rent and bills,

The more we know about your circumstances, and the sooner we know about any challenges you are facing, the better placed we are to help you through this difficult time. Contact our Financial Inclusion Team today to talk it through your money problems and get the advice and help you need.  Our dedicated Financial Inclusion Team can help you with benefits, debt and budgeting issues.  You can contact our Financial Inclusion Team on 0300 111 2211 and ask to speak with a member of the team.

You can also check the Department for Communities website for up to date information on benefits and grants available to you:


This website will be updated regularly with the latest information, so you should check this page for advice on what to do if you are receiving benefits or how to apply for benefits.

We understand that these challenging times in many ways, and we are here to help support our tenants. We are all in this together.