08 Oct 2020

As we move through Autumn towards winter we are facing uncertainty. For many people job security and the impact of the pandemic on personal finances are a primary concern. At Choice we are ready to support all our tenants through what will be a challenging few months.

Our financial Inclusion Team are on hand and available to speak to you should you have any questions or feel you would like practical advice about money issues. 

Personal finances can be a challenge to confront, but our dedicated team are always sensitive and discrete. Aidan and his team have been able to use their combined experience over many years, responding quickly and creatively to tenants’ concerns.  The Financial Inclusion team are delivering value for money for both the organisation and tenants alike.  In the last year the team helped tenants access 1.76 million in financial gains, such as:

  • Benefit maximisation and help applying for financial uplifts
  • Housing benefit entitlements checks and assistance to increase this were possible
  • Securing grants to help set up home
  • Support for tenants in arrears by establishing sustainable repayment plans based on the tenants personal budget
  • Applications to benevolent funds
  • Support with Universal Credit applications and maintenance of claims.


A family member of a Choice tenant, who was contacted by the team when her brother had fallen into arrears after his benefits had stopped, commented.  “We could not have managed without the help of the Financial Inclusion Team. I would encourage anyone to make use of this service. If you need help just ask for it…The team are more than happy to help.”

So if you would like to speak to a member of the team please call 0300 111 2211 and ask to speak to a member of the Financial Inclusion Team today.