Each year the CIH NI hold their annual Housing Awards. This event recognises and celebrates the creativity, passion and innovation of housing organisations and individuals across the sector in Northern Ireland and the Republic of Ireland.
Today we are celebrating our colleague Catriona McCann, winner of Inspirational Young Housing Professional 2021.
The award celebrates individuals who can demonstrate that they have shown passion, commitment and flair in delivering services for tenants and residents.
Catriona is a rising star in the social housing sector; someone who is dedicated to her work, imaginative and resourceful in finding solutions to difficult situations, knowledgeable in all aspects of her work, yet still eager to learn from others”, Michelle McAnespy, Regional Head of T&CS.
A fine example of her dedication and commitment could be found in the way she was able to ensure a young tenant retained his tenancy, despite antisocial behaviour including violence and drug abuse. Through her own direct contact with the tenant along with inter-agency working with the police and probation service, his behaviour improved sufficiently for his tenancy to continue.
Throughout her career Catriona has successfully managed and resolved numerous contentious anti-social behaviour issues. Her excellent work in this area is an example to all Choice staff on the importance of listening to tenants, good communication and working closely with partner organisations.
“Nothing is too much trouble for Catriona. She is always happy to assist, support and encourage others. Catriona is adaptable, flexible and an excellent role model for Choice colleagues with her passion for housing work and complete focus on providing a first class service to Choice tenants”, Catherine Devlin, Area Manager.
Catriona had this to say-
“What a fantastic night for Choice – winning the treble! I am very grateful for the recognition and support from my colleagues and Senior Management team for putting forward my nomination. I was absolutely delighted to have been nominated and even more thrilled to have won this award given the many worthy candidates throughout Northern Irelands Housing Sector.”
Congratulations Catriona!
