31 Jul 2026

In Choice, we are always looking for ways to make managing your payments simpler, more convenient, and secure. That’s why we are pleased to introduce our new Pay-by-Link service powered by Allpay — an easier way for you to make payments anytime, anywhere. With Pay-by-Link, managing your payments has never been easier. Whether you’re at home or on the go, you can make secure payments at a time that suits you, without the hassle.

What is Pay-by-Link?   

Pay-by-Link is a secure and personalised payment option that allows you to pay quickly using a unique web link. Instead of calling our office, you’ll receive a link directly from your Income Recovery Officer via email or text message. This link takes you to a secure payment page where you can complete your transaction using your debit or credit card — all in just a few simple steps.  

Why Choose Pay-by-Link?  

Our new service is designed with your convenience in mind:  

  • Simple and Convenient – No need to remember or enter your payment reference each time.  
  • Fast Payments – Complete your payment in just a few clicks.  
  • Secure Transactions – Each link is personalised with your unique payment reference for added security.  
  • No Apps Required – Pay easily through your mobile, tablet, or computer without downloading anything.  
  • Flexible Payments – Choose from a range of payment options to suit you.  
  • Avoid Waiting Times – No need to call our Customer Hub to make a payment.  
  • Helpful Reminders – Stay on track with timely payment prompts.  

 

How It Works  

Receive Your Link.  

We’ll send your personalised payment link via email or text message.  

Open the Secure Payment Page.  

Click the link to access your dedicated payment page.  

Enter Your Details.  

Fill in your information, including your name, address, phone number, and payment details.  

Verify Your Payment.  

You’ll receive a validation code on your mobile phone to confirm the transaction.  

Complete Your Payment.  

Follow the on-screen steps to securely complete your payment.  

 

Staying Safe Online  

Your security is important to us. Please keep the following in mind:  

All payment links sent by email will come from a Choice Housing email address. If you receive a link and are unsure whether it’s genuine, do not make a payment. If something doesn’t look right, please contact our Income Recovery Team for advice before proceeding.  

  

If you have any questions about this new service, our team is always here to help!