Closing Date: Friday 16 Nov 2018
Ref Number: FIO/4950/1118
Financial Inclusion Officer(s)
37 Hours per week
Salary Scale £25,500 - £30,600
Job reference FIO/4950/1118
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Essential Criteria:-
5 GCSE’s (Grades A-C to include Mathematics and English Language) or equivalent; and a minimum of 2 years’ experience delivering welfare benefits and money/debt advice Or
5 years’ experience delivering welfare benefits and money/debt advice
Practical knowledge and experience of welfare benefits and money advice
A basic understanding of housing legislation, in relation to tenancy conditions and rent collection
Ability to deal sensitively and professionally with customers who are experiencing financial hardship and who may be vulnerable and/or under extreme stress, in a manner that recognises their needs while meeting service objectives.
Desirable:-
Welfare Rights Advice qualification
Completion of Financial Capability/ Advice training
Knowledge and understanding of fuel poverty and its impacts
Ability to contribute to continuous service improvement and review, including taking responsibility for implementing the Financial Inclusion Strategy and related procedures.
Benefits include:-
Health Cash Plan
Death in Service Benefit
Flexible working hours
Contributory pension scheme
Essential car user allowance.
For full person specification and job description, please refer to the application pack which can be accessed below or requested by telephoning: 028 9044 1301 quoting the job reference number.
Completed application forms should be returned by 12 noon on Friday 16th November 2018.
Please note, the Association reserves the right to create a reserve list following the interview process.
NB: The panel may enhance the criteria in order to facilitate short-listing of the post.
“Choice Housing Ireland Limited is an Equal Opportunities Employer”.
To apply please forward completed application forms to -
recruitment@choice-housing.org
or to
Choice, HR Department, Leslie Morrell House, 37-41 May Street, Belfast, BT1 4DN
We are currently experiencing a high volume of calls to our Services Centre. If you are reporting a non-emergency repair we would request that you phone back later in the week or you can report it via email to ServicesCentre@choice-housing.org. We apologise for any inconvenience.