b'I was homeless for two years with my two kids waiting to get a suitable property and I then lived with Womens Aid for one and a half years. After Womens Aid was no longer an option, I had no choice but to rent privately for four months and as a single mum I was lost. Luckily, I was allocated a house with Choice and before Id even moved in,their Financial Inclusion Officer, Tom was in touch. We literally had nothing because the majority of our belongings in storage had to be dumped. From the very beginning, Tom was a Godsend and let me know about everything to which I was entitled. There was also a smooth transfer across to the new Universal Credit from my previous benefits. I was extremely worried that there might be shortfalls in rent but Choice helped me ensure that everything was covered. '