b'How were PerformingRepairs Target90%93% 44,346 15,580Average RepairsNumber of WorksNumber of worksCompletion (NI)Orders (NI) Orders Choice Services (NI)New Target Target Target Target TargetBuilds 521 250 157 120 288399 301 128 60 206Starts (NI) Completions (NI) Starts (NI) Starts (ROI)Completions (ROI) Maple and May Oaklee Housing Oaklee HousingComplianceTarget Target Target Target100% 100% 100% 100%100% 100% 100% 100%Gas Certificates Fire Risk Legionella RiskAsbestos Risk in Period (NI) Assessments (NI) Assessments (NI) Assessments (NI)CustomerEnquiries Target Target Target Target80% 85% 95% 90%76% 83% 95% 88%Calls ResolvedCall SatisfactionCall Advisor Choice Services Centre on First Contact (NI) Rating (NI) Call Quality (NI) Overall Satisfaction (NI)Business AwardsBusiness in the Community Responsible Business Awards Finalist - Employability & Jobs AwardWorkChoiceUK Housing Awards Finalist - Resident Employment & Training award - WorkChoice Finalist - Housing Heroes Awards - Martin Watson (Building Supervisorin Derry~Londonderry)Social Enterprise UK Awards Finalist - Transformative Community BusinessCIH NI Awards Finalist - Best Housing Story - Aughrim CourtFinalist - Excellence in Communications - 126 Strand Road8 Choice Annual Report | 2018/19'